Improving an EcoVadis score requires a structured and well-documented approach.
Top-performing companies are those that implement a complete CSR management system, built on clear policies, measurable actions, and up-to-date evidence.
The goal: to demonstrate consistent and verifiable maturity across the four pillars assessed by EcoVadis.
Strengthening the Quality of CSR Policies
Policies form the foundation of the EcoVadis assessment.
They reflect the company's commitments on key topics: environment, social issues, ethics, and sustainable procurement.
Recommended best practices
- Formalize written policies for each material topic (e.g., environment, health & safety, diversity, anti-corruption, sustainable purchasing).
- Include dated and quantified objectives (CO₂ reduction, training rates, supplier audits…).
- Ensure clear governance: define internal roles and responsibilities.
- Publish or communicate policies (website, intranet, internal communications).
- Define a clear scope of application.
Demonstrating Concrete and Measurable Actions
Policies alone are not enough.
EcoVadis values actual measures and initiatives that turn commitments into concrete actions.
Examples of actions that score well
- Internal training on CSR topics.
- Emission-reduction programs, waste management, energy-efficiency initiatives.
- Ethical audits, vigilance plans, or supplier assessments.
- Recognized certifications (ISO 14001, ISO 45001, SA8000…).
- Deployment of action plans that are tracked and regularly updated.
Structuring and Tracking Key Performance Indicators (KPIs)
The third major scoring dimension is Results.
Companies must demonstrate the effectiveness of their policies and actions with quantified indicators tracked over time.
Indicators to monitor
- Greenhouse gas emissions, energy consumption, waste generation.
- Accident frequency, absenteeism, diversity and inclusion metrics.
- Percentage of suppliers assessed on CSR criteria.
- Corrective actions implemented following audits.
Optimizing Document Management
A common mistake is submitting documents that are incomplete, outdated, or irrelevant.
EcoVadis requires official, dated evidence aligned with the assessed scope.
Recommendations
- Ensure every document includes the company name or logo.
- Avoid old or unsigned files.
- Classify evidence by theme (policy, action, result).
- Avoid duplicates and combined documents (not accepted).
Maintaining a Continuous Improvement Mindset
An EcoVadis score is not static—it reflects performance over a given year.
To improve sustainably, companies must maintain a cycle of continuous improvement.
Best practices for ongoing progress
- Plan an annual reassessment before the score expires.
- Analyze the EcoVadis scorecard to identify weaknesses.
- Engage key departments (HR, Procurement, HSE, Finance) in the action plan.
- Follow analysts’ recommendations and update policies accordingly.
How Can Companies Improve Their EcoVadis Score — Key Takeaways
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